FAQ

FAQ

Common Questions Answered: Your FAQ Guide to FHSM Services.

Certainly, FHSM Services has a dedicated customer support team available round the clock to assist clients with inquiries, updates, and any logistics-related assistance they may require.

FHSM Services covers various types of lorry transport including 40ft shipping container, 20ft shipping container, 40ft open truck, Bonded Truck, Low Loader Truck, 5-ton truck, and 3-ton truck.

For first-time customers, it usually takes 5 to 7 working days to get approval from Malaysia Royal Custom. Once approved, FHSM Services can perform customs clearance for all future shipments.

With complete documentation, FHSM Services can deliver your shipment within 3-4 working days for cross-border logistics.

Apart from cross-border logistics, FHSM Services offers services like local transport, local distribution, custom clearance, air and sea freight forwarding, government projects, and posting vehicles to Sabah & Sarawak.

FHSM Services specializes in a wide range of government projects, including logistics solutions tailored to meet the unique requirements of governmental initiatives, ensuring reliable and compliant services.

FHSM Services handles diverse goods ranging from electronics and machinery to consumer products, ensuring safe and compliant transportation across borders.

FHSM Services has the capability to handle a wide range of cargo sizes and weights, from small packages to large machinery, ensuring flexibility in meeting diverse client needs.

A letter of appointment is an acknowledgment from the Malaysia Royal Custom indicating that FHSM Services is authorized to represent a company for customs clearance.

FHSM Services offers comprehensive services, including local transport solutions, ensuring seamless logistics support both domestically and across borders.

Bonded trucks are crucial for transporting goods under customs bond, allowing for secure movement of goods before customs duties are paid. FHSM Services utilizes bonded trucks for efficient and compliant cross-border shipments.

Absolutely, FHSM Services offers specialized transport solutions for oversized or heavy cargo, utilizing specialized vehicles such as low loader trucks, ensuring secure and efficient transportation.

FHSM Services has a dedicated team proficient in handling customs documentation, ensuring accurate and timely submissions, and compliance with all regulatory requirements.

The process involves submitting necessary documentation to Malaysia Royal Custom, and for first-time customers, it usually takes 5 to 7 working days to obtain approval for customs clearance.

Yes, FHSM Services provides comprehensive air and sea freight forwarding services, covering global destinations and ensuring efficient and reliable transportation solutions.

Certainly, FHSM Services has a dedicated customer support team available round the clock to assist clients with inquiries, updates, and any logistics-related assistance they may require.

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